Shipping policy

SHIPPING POLICY

STANDARD SHIPPING

Processing Time: 1–3 business days

Processing times do not include weekends or holidays.

Estimated Delivery: 2–6 business days after your order has been processed and shipped.

Once your order has been shipped and transferred to the shipping carrier, It Girl World is no longer responsible for the package. We are not responsible for packages that are lost, stolen, delayed, or damaged while in the carrier’s possession.

All orders are shipped with a tracking number. If your tracking information shows “Delivered,” the package is considered successfully delivered.

If you experience an issue with your delivery, please contact the shipping carrier directly to open a claim or investigation using your tracking number.

It Girl World does not issue refunds or replacements for packages that are marked as delivered, lost, stolen, delayed, or damaged by the shipping carrier.

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RETURNS, EXCHANGES & REFUNDS

All sales are final.

We do not accept returns, exchanges, or refunds unless your item arrives damaged or defective due to manufacturing issues, such as holes or rips.

If you receive a defective item, you must contact us within 3 days of delivery with clear photos showing the defect.

Once your request has been reviewed and approved, It Girl World will provide either a replacement or store credit, at our discretion.

Requests submitted more than 3 days after delivery will not be accepted.

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ORDER CHANGES & CANCELLATIONS

Due to our automated order processing system, orders cannot be modified or cancelled once they have been placed.

Please double-check your shipping address, size, color, and other order details before completing your purchase.

It Girl World is not responsible for incorrect information entered by the customer at checkout.